Hamish Taylor

Hamish Taylor, an award-winning CEO, launched a groundbreaking innovation early in his career by introducing the concept of beds on British Airways flights during his tenure as Head of Brand Management. This pioneering move set a precedent for his transformative leadership, consistently challenging conventional approaches to drive significant business growth and leave a clear legacy across various sectors. His career began with fast-track promotion through the international consumer goods giant Procter and Gamble, where he was responsible for the Flash brands. He then moved to the consultancy firm Pricewaterhouse before joining British Airways.

Beyond his executive leadership, Taylor holds esteemed academic positions at institutions such as the London School of Economics and Emory University. He is a recognized Fellow of both the Chartered Institute of Bankers and the Chartered Institute of Transport. As a highly engaging and inspirational speaker, he delivers energetic and humorous presentations, consistently emphasizing the critical importance of placing the customer at the center of all business activities to drive effective and sustainable change, encapsulating his philosophy: “If you want a breakthrough, look outside your current environment.”