Lindsay Herbert

Lindsay Herbert is an author and innovation leader, recognized for her book ‘Digital Transformation,’ which provides a practical framework for driving large-scale innovation within organizations. She holds a position as an IBM Inventor and serves as the Chief Innovation Officer for IBM Garage. In this role, she advises leaders of major companies on their innovation strategies and is involved in developing new technologies for IBM. Her work includes the IBM Instant Checkout, a retail innovation that received international media coverage, including features on BBC World News and BBC Click.

Beyond her work with IBM, Lindsay contributes to public and industry initiatives. She is a Governor for the Museum of London, appointed by Mayor Sadiq Khan, where she assists with the Museum’s digital transformation efforts. She also chairs the BIMA Innovation Council, an industry body for digital and tech. Her core message is centered on digital transformation as a process of becoming more adaptable to change, utilizing data, technology, and new operational methods to react to early signs of market shifts.

Lindsay’s career progression demonstrates a consistent focus on innovation and its practical application. Her early contributions led to her becoming an IBM Inventor, a title denoting significant technical achievement within the company. Her expertise has positioned her to work with diverse organizations such as the UN, Shell, World Wildlife Fund, NHS, various financial institutions, and higher education institutions, guiding them through complex digital transitions.