Chip Conley is a distinguished American hotelier and hospitality entrepreneur whose career has significantly shaped the boutique hotel industry. In 1987, he founded Joie de Vivre Hospitality, where he served as CEO for nearly 24 years. Under his leadership, the company grew to manage around 50 unique boutique hotels, including the iconic Phoenix Hotel in San Francisco. Conley’s innovative approach to hospitality, which emphasized creating distinct experiences for guests, helped establish Joie de Vivre as the second-largest operator of boutique hotels in the United States.
In 2010, Conley sold Joie de Vivre to Geolo Capital but continued to influence the hospitality sector as he transitioned to a role at Airbnb. As Head of Global Hospitality and Strategy, he played a pivotal role in evolving Airbnb into a hospitality powerhouse, mentoring CEO Brian Chesky and helping to bridge the gap between traditional hospitality and the sharing economy. His contributions included the conception of the annual Airbnb Open, which fostered community among hosts and guests.
Beyond his corporate achievements, Conley is a prolific author and speaker. His books, including “Peak: How Great Companies Get their Mojo from Maslow,” reflect his philosophy of integrating meaning into business practices. He has also founded the Modern Elder Academy, a unique institution dedicated to helping individuals navigate midlife transitions through learning and personal growth.
Conley’s commitment to social impact is evident through initiatives like the TNDC Celebrity Pool Toss fundraiser, which supports families in need, and the Hotel Hero Awards, recognizing the contributions of hospitality staff. His extensive experience and innovative mindset continue to inspire the hospitality industry and beyond.