Cormac Murphy is a distinguished figure in the coaching and consulting industry, recognized for his innovative approach to customer experience and team development. As the Founder and Managing Director of First Line Coach, he has dedicated over 30 years to enhancing organizational performance through effective coaching strategies. His expertise has led to the successful implementation of transformative programs for notable clients such as AIB, Scottish Life, and CIE Tours, showcasing his ability to drive meaningful change in diverse environments.

In addition to his role at First Line Coach, Cormac has been a pivotal partner at Ennovate Consulting since 2013, where he has contributed to various projects aimed at improving business processes and customer engagement. His leadership in this capacity has been instrumental in fostering a culture of continuous improvement and innovation, further solidifying his reputation as a thought leader in the field.

Prior to his current ventures, Cormac founded YakPact Ltd and served as Managing Director at VISION Consulting, where he honed his skills in project management and strategic planning. His extensive background in these roles has equipped him with a unique perspective on the challenges faced by organizations today, allowing him to tailor solutions that resonate with both leaders and team members.

Cormac’s commitment to excellence and passion for coaching have not only transformed businesses but also inspired countless individuals to reach their full potential. His ongoing contributions to the industry continue to make a significant impact, positioning him as a sought-after consultant and coach in the realm of customer experience and team leadership.