Howard Schultz is a transformative leader renowned for his pivotal role in shaping Starbucks into a global coffeehouse phenomenon. His journey began in 1981 when he joined Starbucks as the director of operations and marketing, at a time when the company had only four stores. Schultz’s vision was ignited during a trip to Italy, where he was inspired by the vibrant coffee culture. This led him to establish his own coffeehouse chain, Il Giornale, before returning to Starbucks in 1987 as CEO, where he purchased the company with local investors.

Under Schultz’s leadership, Starbucks flourished, expanding from 3,000 stores to nearly 30,000 worldwide. He introduced groundbreaking employee benefits, including comprehensive health coverage and stock options, fostering a culture of compassion and shared success. Schultz’s commitment to community engagement was evident through initiatives like the Starbucks College Achievement Plan, which provided tuition-free education for employees, and the hiring of military veterans and refugees.

In 2000, Schultz transitioned to the role of global chief strategist and chairman, focusing on international growth. He returned as CEO in 2008, steering the company through a transformative period that emphasized innovation and customer experience. His efforts led to the introduction of Starbucks Reserve® Roasteries and Community Stores, enhancing the brand’s connection with local communities.

After retiring in 2018, Schultz rejoined Starbucks as interim CEO in 2022 and later became chairman emeritus. His legacy is marked by a steadfast commitment to nurturing human connections and creating opportunities for all, solidifying Starbucks’ mission to inspire and uplift communities worldwide.